General conditions of sale
The supplier :Société Nouvelle FONTENILLE PATAUD , 8 avenue Ernest Grange 63300 Thiers - France
Tel +33 (0) 473.80.18.34 Fax +33 (0) 473.80.10.64
Website : www.lames-de-france.com E-mail : sales@lames-de-france.com
Export Manager : Gilles Steinberg
Business and Company Registration Number : B398209536
Professional Registration Number: RM63 Code APE : 2571Z (makers of knives & cutlery)
N° SIRET : 39820953600018 / European Registration Number: FR 94398209536
Basic description of the articles and services offered for sale:
Articles of cutlery, other articles appending to cutlery.
PLEASE NOTE: The articles presented on our Website have been selected with care to give you a precise picture of what we are able to provide. Nevertheless, the photographs do not constitute a contractual obligation. Because we use natural source materials, it is not possible to guarantee for example, the exact color of the wood. Your piece of cutlery will be as close to the same shade as shown in the photograph.
General Delivery Times :
The "Lames De France" range is ex-stock in our factory. We usually ship within 2/3 business days. If we run out of stock you will be informad by an e-mail giving a specific delivery schedule.
Methods of transportation and insurance:
Goods are shipped at the customer's risk (French law). Neverthless we contract a private insurance. Should the parcel not arrive, please inform us.
Return policy :
Goods must be returned within 7 working days from the date of delivery. We will reimburse you (except shipping and handling) as long as the product is in perfect condition, in its original packaging and without having been used. We do not accept C.O.D. parcels or parcels where a customs charge is asked. It is your responsibility to return all packages at your expenses.
Guarantees 2 years
Hand-made pocket knives :
The quality of our manufacturing enables us to give you a 2 years manufacturer's guarantee against all faults or defects. This guarantee, however, does not include damage incurred during improper usage. A knife should only be used for cutting; therefore, using it as a corkscrew, chisel, or screwdriver, for example, is considered abnormal and improper usage. The guarantee is in place as soon as the article leaves the workshop: subsequent carriage costs and risks are therefore the responsibility of the customer.
Terms of these Conditions of Sale:
In case of litigation, the only authorized court is Thiers-France. As a French company, Fontenille-Pataud recognizes exclusively French law, language and arbitration.
Conception Pollen Multimedia/ArtLoad